GMC Cash Privacy Policy
Welcome to GMC Cash (hereinafter referred to as "this App" or "we"). We understand the importance of your personal information and solemnly promise to protect and use it in accordance with this Privacy Policy. Please carefully read and fully understand this Policy before using our services.
About Us and Our Products
GMC Cash is an innovative fintech app for users in the Philippines, operated by V GMC LENDING Corporation under authorization from MCP FINANCE INC. Our mission is to provide convenient, transparent, and reliable online loan services through technology to help you meet your funding needs and achieve your personal financial goals. Users can complete the entire loan process online—from eligibility assessment and contract signing to fund disbursement.
Protecting your privacy and data security is one of our core principles. This Privacy Policy will comprehensively and clearly explain how we collect, use, store, share, and protect your personal information when you use this app, as well as how you can exercise control over your personal information.
Operating Company:
Company Name: V GMC LENDING Corporation
Company Registration Number: CS201825486
Certificate of Authorization Number: 2839
Office Address: Gima Bldg., Pichon Street, Barangay 1-A (Pob.)Davao, Davao City, Davao Del Sur, 8000 Philippines
Phone Support: 09505261374
Authorizing Company:
Company Name: MCP FINANCE INC.
Company Registration Number: 138629
Certificate of Authorization Number: 1017
Office Address: 8th Floor, Three/NEO Building 3rd Avenue cor. 30th St. Crescent, Park West, BGC, Taguig, Metro Manila, 1635 Philippines
INFORMATION WE COLLECT
To accurately process your loan application and fulfill our legal obligations, we collect the following categories of information:
A. Device and Technical Information
This data ensures the app functions correctly and securely on your device.
Device Specifications: Model and operating system version to optimize app performance and compatibility.
Network Information: IP address and mobile carrier to help monitor account activity and enhance fraud prevention.
B. Permissions and Data Use
We request certain permissions to securely enable key features.
Camera and Photos: Purpose: For identity verification and document submission.
Biometric Verification (Live Photo): Purpose: Prevent identity fraud and protect your account security.
Our Commitment:
Your facial data is encrypted and protected with a high level of security.
This data is used only for identity verification and will never be used for marketing, advertising, or sold to third parties.
Location (Approximate Only): Purpose: Confirm you are located in the Philippines to meet licensing and compliance requirements, reduce identity fraud risk.
Our Commitment:
Your location is used only to provide and secure the service; we do not track your movements. Location data is encrypted, not used for marketing, and never sold to third parties.
Calendar Access: Purpose: Add your repayment due dates to your device calendar so you can view and manage them in one place.
Our Commitment:
We only create repayment entries; we do not read, edit, or delete your other events. Calendar access is used locally on your device; we do not collect or store your calendar contents.
You can request deletion of this data upon account closure.
C. Financial Information
This information is essential for assessing your application and providing services.
Employment & Income Details: Employer, position, and income information to evaluate your repayment capacity.
Bank or E-Wallet Account Details: Necessary for loan disbursement and repayment processing.
D. Personal Identification Details
This information helps us verify your identity and comply with regulatory requirements.
Full Legal Name: For identity verification and accurate record-keeping.
Government-Issued ID: ID type and number are used to confirm your identity and prevent fraud.
Biographical Data: Date of birth, age, and gender to meet legal obligations and personalize your experience.
Civil Status & Education: Marital status and educational background help us better understand your financial profile.
Current Address: To verify your location and confirm service availability.
E. Contact Information
This information is crucial for application verification and communication.
Purpose: Access to your contact list is used solely for the purpose of verifying your application and facilitating communication during the loan process, such as contacting your provided references if necessary.
Data Handling: We respect your privacy. Contact information is accessed with your explicit permission and is treated with strict confidentiality.
PURPOSE OF PERSONAL INFORMATION COLLECTION
We collect and use your personal information solely for the following legitimate business purposes:
A. Credit Evaluation and Service Qualification
Your information is essential for assessing your loan application and determining the services you qualify for. This includes:
Evaluating your creditworthiness and repayment capacity.
Conducting necessary background checks, including credit scoring.
Analyzing your financial status and behavior.
Securely sharing necessary data with authorized third parties solely for application processing.
B. User Communication and Account Management
To maintain effective communication and manage your account efficiently, we may use your information to:
Send important account notifications and payment reminders.
Update you on transaction status and service changes.
Address complaints and resolve disputes.
Send promotional communications, only with your prior consent.
Conduct satisfaction surveys to improve our service delivery.
C. User Support and Service Enhancement
To provide you with reliable support and continuously improve our services, we use your information to:
Resolve technical issues and troubleshoot problems.
Respond to your account-related inquiries.
Provide personalized assistance.
Enhance service quality based on user feedback and usage patterns.
OUR COMMITMENT TO DATA PROTECTION
At GMC Cash, the security of your personal and financial information is our highest priority. We are committed to protecting your privacy and maintaining your trust through robust, industry-standard security practices.
A. End-to-End Encryption
All data transmitted between your device and our servers is protected with 256-bit SSL encryption, ensuring the confidential and secure transfer of your information.
B. Strict Access Controls
We enforce role-based access controls and strict internal protocols. Access to your data is restricted to authorized personnel only and is comprehensively monitored to prevent unauthorized use.
C. Data Minimization Principle
We adhere to the principle of data minimization, collecting only the information that is essential to provide our services and to fulfill our legal obligations.
D. Regular Regulatory Compliance Audits
We undergo frequent reviews and audits by the Securities and Exchange Commission to ensure continuous compliance with financial regulations and operational standards.
DATA SHARING WITH THIRD PARTIES
We collaborate with trusted third-party service providers to deliver secure and efficient financial services. Any sharing of your information is conducted under strict contractual agreements that mandate confidentiality and data protection. The categories of partners and purposes for sharing are outlined below.
A. For Credit Assessment and Loan Processing
To accurately evaluate your application and determine suitable loan products, we may share necessary information with accredited credit bureaus and financial institutions.
Shared Data Includes: Full name, government ID details, employment status, income, and existing loan commitments.
Purpose: This enables verification of your credit history, assessment of your repayment capacity, and determination of applicable loan terms.
B. With Trusted Operational Service Providers
We engage specialized partners to support essential technical and customer service functions.
Services Provided: Secure cloud data storage, payment processing, and system maintenance.
Data Handling: All providers are bound by strict confidentiality agreements and may use your data only for the specific services we have contracted.
C. Through Integrated Software Development Kits (SDKs)
Our application integrates selected third-party SDKs to enhance security, functionality, and user experience. These tools are rigorously vetted for compliance with data protection standards.
TrustDecision SDK
For business security and risk control, our company uses the TrustDecision SDK.
Purpose: Performs identity verification by comparing your live selfie with your submitted ID document, supporting fraud prevention and compliance with BSP anti-money laundering (AML) requirements.
Data Used: Live selfie image.
Usage: Solely for 1:1 biometric verification; not retained for other purposes.
Alibaba Cloud
Purpose: Provides secure, temporary cloud hosting for ID and selfie images used during the identity validation process.
Data Handling: All uploads are encrypted via HTTPS; stored content is automatically deleted within 70 days.
DATA PROTECTION AND COMPLIANCE
At GMC Cash, the security of your personal and financial information is our fundamental commitment. We implement robust, industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
A. Our Security Measures
We maintain a multi-layered security framework to safeguard your information:
End-to-End Encryption: All data transmitted between your device and our servers is secured with 256-bit SSL encryption. Stored data is also encrypted.
Strict Access Controls: Access to personal data is limited to authorized personnel through role-based protocols and multi-factor authentication.
Proactive System Monitoring: We conduct regular security audits and vulnerability assessments to identify and address potential risks.
Data Minimization: We adhere to the principle of collecting only the information essential for providing our services and complying with legal obligations.
Comprehensive Staff Training: Our employees receive ongoing training on data privacy, security policies, and incident response procedures.
B. Regulatory Compliance
We strictly adhere to the data protection regulations and standards set forth by the Philippine Securities and Exchange Commission and the National Privacy Commission (NPC). All data processing activities are conducted in accordance with the commitments outlined in this Privacy Policy.
C. Our Commitment and Your Assurance
We are committed to transparency in our data protection practices. Please be aware that while we implement comprehensive security measures, no method of electronic transmission or storage is 100% secure. We continuously work to enhance our protections but cannot guarantee absolute security against all potential threats.
If you have any questions about our security practices, please contact us at: 09505261374
YOUR DATA RIGHTS AND CHOICES
At GMC Cash, you have control over your personal information. We are dedicated to upholding your rights as stipulated under Philippine data privacy laws. You may exercise the following rights by contacting us.
A. Right to Access and Correct
You have the right to know what personal data we hold about you and to ensure it is accurate.
Review Your Data: You may request a copy of the personal information we have collected about you.
Update Your Information: You can request the correction of any inaccurate or incomplete data we hold to ensure its reliability.
B. Right to Withdraw Consent
You may withdraw your consent for the processing of your personal data at any time. Upon receiving your withdrawal request, we will cease the related processing activities promptly, unless there is another legal basis for us to continue.
C. Right to Lodge a Complaint
If you have concerns about how we handle your data, we encourage you to first contact us so we can seek a resolution. You also have the right to lodge a complaint directly with the National Privacy Commission (NPC).
PROTECTION OF MINORS
Eligibility and Age Limit: Our services are intended only for adults with full legal capacity. We do not provide credit products or related features to individuals under 18, or under the age of majority in your jurisdiction. If you are under the applicable age of majority, do not register, use the services, or submit any personal data to us.
Limits on Collection and Use: We do not knowingly collect personal data from minors. We will process a minor’s data only when strictly necessary and lawful (for example, customer support with the explicit consent of a legal guardian), and we will follow data minimization, purpose limitation, and enhanced security measures.
Guardian Consent and Rights: Parents or legal guardians of a minor may request access, correction, withdrawal of consent, deletion of the minor’s personal data, and closure or restriction of the related account or features.
Age Verification and Actions: We may verify age and identity through compliant methods such as ID checks or liveness verification. If we discover or reasonably believe that a minor is using our credit services, we will promptly restrict or terminate relevant features, delete or anonymize the data, and, where feasible, notify the guardian.
How to Exercise Your Rights
To submit a request regarding any of the rights above, please contact us at: 09505261374
We will respond to your request within a reasonable period following its receipt.
